Flow

Optimizing Experience. In the management of any project, when there is the feeling of all-open creativity, everything's working, all systems are go, communications are excellent. How does that happen? • First off -- the link to the client side. Clear inquiry, clean...

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The doorway

The Opening of the Next Portal I went through the door from the darkened interior to the light. There is some historical significance to the door -- I think of every door step as a metaphorical movement. The door is a symbol, like a window. It's a movement from one...

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Are You Here Yet?

Hereness, Thereness, Whereness? Or are you a way? In the meditations on way-finding, finding a way, and designing experiences to help people to find their way, there is a point to which you ponder "am I lost? Or have I found my way?" There is an alignment to "way" and...

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The Stage of a Journey: Rest

Meditations on Respite I was thinking about a remark from Tom Ford, that, to him, the greatest luxury is "sleep." According to Dawn Mello -- in a dinner conversation with her and her pal, Dawn A. Clark -- when she was working with Tom Ford, at Gucci, Milan, she...

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Leo Burnett | Singapore

Small signs that tell a big story Environmental messages in place-making What if, when you came around the corner to a place in your office and there was a delicate message, reminding you of something, like: "Care"? "Do more, because you can." "Be better." What we've...

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I’m Okay, You’re OK.

What is Okay, anyway? I was thinking about the notion of OK, what's that mean, really? The state of Okayness seems mediocre -- it's a condition where things are simply "all right," alright. All is right? What's rightness, a place of stability? Who cares about that?...

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The Perfume of the Forest

The Pitch for the Pitch; Resins, Sap and Crushed Conifer In the storm, the fragranced molecules of the woods come alive. A shower of pollens, wood dust, and if the storm is fevered enough, conifers snap needles, deciduous trees shear branches and leaves, bark curls...

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The Sound and the Fury

The Acoustical Messages of Place In my study of experience narrative design and the experiencer in place -- for me and for others -- I ponder the notion of sound. As a designer of places to be, to tell stories, to share ideas and products, to evoke comfort,...

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