New York
San Francisco

3131 Western Ave
Suite 501
Seattle, WA   98121

t 206.674.7808


360 Riverside Drive
Suite 7D
New York, NY   10025

t 212.924.7331


t 206.674.7864
m 925.212.0140


The Design Associates

t 03-3404-0328


GIRVIN | Strategic Branding & Design | Seattle

GIRVIN | Strategic Branding & Design | New York

The Design Associates | Tokyo

The Pink that is: "indescribably pink."

Color, Brands, and the Layering of Experience, Memory and Recognizability

Some say — “stop calling the FT pink!”

The Pink that is: "indescribably pink."

According to the color standards at the Times, the real color is a “so-called” Salmon Pink. But being an inveterate traveler, and persistent worker in airline lounges all over the world, I can spot the newspaper from afar, the FT, simply by the play of its color.

The point might be to thinking about brand layering — that any experience of a brand proposition might be from the perspective of the most obvious, the power of its color, even if that’s a tint. And then, the layers of impressions in the spherical nature of touching a brand — it’s story, its actions, its accountability in live presence.

Giving a talk in Pasadena, I talked about our work at The Disney Institute, for Michael Eisner — partnering with his development team, Richard Hutton, Bette Zaret and others — and the thoughtful design of touch-points and visualized storytelling.

Afterwards, a woman came up to talk to me about her memories of being in that place. I was shocked to find that her memories focused on the smallest details, things that we’d designed, yet were so minuscule I was surprised to think that anyone noticed.

But layers count in impression. People see in, and beyond the expected, deeper into the heart, and the soul of brand: touch and recognizability in experience design.

Details count in mind and memory, stories held by guests, subconscious and psychic impression-making.
If they love it,
they will
hold it.

And holding is the key to any relationship.
Tim | San Francisco | Girvin offices

Girvin strategies of memory +
enchantment = audience engagement