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Blog: The Question in the Quest

Every great journey starts with a question. The ask is the foundation of listening: you ask, you learn, you speak, you hear, you lean in, you’ll sense and see more wholly. Because you’re closer. The big question always comes as the off hand remark, that if you’re...

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Blog: SEND HELP

WHAT LANGUAGE: YOUR MESSAGE? WHAT CALL: YOUR PLEA? WHAT TONE: YOUR HOPE? HOW LOUD:  YOUR REACH? Sometimes I’m asking for help. But I’m not asking for help in the right way. One calls out, but the call falls on deafness. The point might be that the call is...

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Blog: The Layers of Meaning

There is a sign, and beneath that sign is another sign. Brands and palimpsest, the layers of content. When I was working in Paris, I marveled at the old shopfronts and the signing on signing — a new sign, on an old sign. You’ve seen them in your town. An old sign...

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