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Blog: Alex Calderwood Dies at 47

Death comes even to the best of us. Very sorry to see this loss. Three days back, London. I recall the first time that I’d booked some clients at the [Hotel #1] ACE, Seattle. And I fretted about what they’d think [they were older clients, linked to an...

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Blog: The Eight Senses of Experience Design

The touch, in place: silverlight Pearl. Bellevue. I’ve been contemplating place. And what happens in the making of place. And what happens to humans, in experience, in place. To epitomize that exploration, that meditation, what would be the best modeling? A...

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Project: Ara Spa at Ameristar Casinos

Ara Spa at Ameristar Casinos The Challenge Where hospitality is kneaded When the hospitality team at Ameristar Casinos sought to develop a singular spa experience for their guests that would match the stellar quality of their new hotel at the Black Hawk property, they...

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Project: Holiday Inn

Holiday Inn The Challenge Inn or out InterContinental Hotels Group (IHG) Holiday Inn found that while having a restaurant located in the hotel lends gravity and personality to each location, guests often chose to leave the hotel to dine and relax. To encourage more...

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